At this time I only accept Paypal as a payment method. I will never see your credit card information as the payments are processed through through Paypal. I do not accept any other method of payment at this time.
I ship orders in the order received. Most orders ship within 1-3 business days of payment received, weekends and Holidays are NOT considered business days. The first business day AFTER your payment clears is when I start counting.
Shipping charges* are in your control. I receive real time quotes from USPS based on your order weight. You have the option to choose your own shipping speed. For lighter orders, I recommend using USPS First Class Mail. Domestic orders will typically take 2-5 days to arrive once shipped.
*I DO NOT include insurance in my shipping charges. Please know that once a package leaves my hands, I am NOT responsible for lost or damaged packages. The Post Office really does lose packages from time to time, and this is completely out of my hands! If you would like to insure your package please let me know and I will add it to your listing.
PLEASE NOTE that it is your responsibility to make sure your shipping address is correct. I am not responsible for problems resulting from you giving me the wrong address. Thank you!
PLEASE let me know if any items arrive damaged. I always do a quality check on items before shipping, however during the shipping process sometimes items may be damaged. I am NOT responsible for postal errors, but I can include insurance at an additional charge if you would like. If you feel the damage was due to my error, please convo me with a picture of the damaged items.
I am not responsible for lost international packages! You are in control of choosing your shipping method. PLEASE note that international orders that are shipped First Class Mail International DO NOT have a tracking number. International orders normally take 2-3 weeks to reach their destination when shipped First Class, but they can take up to 2 months. Packages shipped around holidays may take longer to get to their destination, so please be patient.
International orders upgraded to Priority normally take around 6-10 business days, but can take longer. Please upgrade to International Priority Mail, which comes with a tracking number if you need your item quickly or are concerned about tracking. As a buyer you are responsible for paying the customs fees, duties, import taxes, and any related charges.
I AM NOT RESPONSIBLE IN ANY WAY FOR LOST ORDERS. BY PURCHASING FROM ME YOU ARE AGREEING TO MY POLICIES!!
Refunds and Exchanges
PLEASE contact me if you feel you received a defective or damaged item, or if you are missing items that you ordered. Customer service is my TOP priority, and I will take care of the problem immediately!
I accept returns within 15 days from the date I ship your order. You must pay for return postage and the items must be shipped the same way I sent them to you. For example, if I shipped the items to you in a box using USPS priority mail you must ship them back in a box with priority mail. I reserve the right to refuse service to customers that repeatedly return items.
★Rhinestone embellishments: My metal rhinestones embellishments are extremely high quality! Every rhinestone style has been stress tested and is packaged accordingly. In the rare event that you get a "lemon" (a rhinestone falls out during shipping), simply send me a message with a picture of the missing rhinestone and I will refund the cost of the rhinestone to you.
IMPORTANT NOTE: All computer monitors are different and colors may appear different on every screen. I try to edit my photos to show items as true to color as possible, but please understand the actual color may vary slightly.
** ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE! **